ZTECHAI, LLC (“ZTECHAI”, “we”, “our”, or “us”) is a U.S.-based technology company that builds AI Voice Agents for businesses. Our solutions help companies automate customer calls, handle appointment booking, and reliably respond to inbound customer inquiries to improve service quality and reduce missed opportunities.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you. It applies to all ZTECHAI services, including our AI Voice Agents and client dashboard.

We collect personal and business information in three main ways:

• Information you provide: Business name, representative contact details, operating hours, service descriptions, terms & conditions, sales scripts, privacy/security policies, and any other materials you provide to train and configure the AI Voice Agent.
• Integration data: With your authorization we may access or integrate with your scheduling, CRM, or booking systems (e.g., API tokens). Access is used only to perform tasks you authorize, such as booking appointments or updating records.
• Automatically collected data: Call metadata (time, duration, caller ID), analytics, device/browser metadata, cookies, and logs.

• To configure and train AI Voice Agents according to client requirements.
• To operate and improve the services, including providing dashboards with call logs, recordings, and analytics.
• To integrate with client systems and perform authorized automation tasks.
• To communicate account-related updates, security notices, and billing information.
• To comply with legal obligations and prevent fraud or abuse.

We only share information in limited circumstances:

• Service providers: Trusted partners for hosting, payments, telephony carriers, and analytics who are contractually bound to protect data.
• Business partners: With minimal or anonymized data as necessary to provide additional integrations or services you request.
• Legal requests: When required by law, or to enforce our terms, protect rights, or prevent fraud.
• Business transfers: In connection with a merger or sale — with continued privacy safeguards.

We do not sell personal information.

We retain data only as long as necessary to provide services, meet legal obligations, or as otherwise agreed in client contracts. Clients may specify retention periods for call recordings and training data in their account settings; otherwise, ZTECHAI will retain data for a reasonable default period.

We implement administrative, technical, and organizational measures to protect data. While we strive to protect Data, no system is completely secure. We will follow applicable breach-notification laws and notify affected parties when required.

Clients and end-users may have rights to access, correct, delete, or export their personal information. To exercise these rights, please contact privacy@ztechai.us. We may require identity verification before processing requests.

We use cookies and similar technologies for analytics and functionality. You can change your browser settings to refuse cookies, but some features may be degraded.

Our services are intended for businesses and professionals. We do not knowingly collect data from individuals under 16.

Data may be processed and stored in the United States and elsewhere. We apply appropriate safeguards for international transfers in accordance with applicable law.

Our platform may link to third-party services with separate privacy practices. We are not responsible for those sites; review their policies before use.

We may update this policy occasionally. Material changes will be posted with a revised “Last updated” date. It is the client’s responsibility to review updates.

If you have questions about this policy, contact us at:

Email: support@ztechai.us
Website: www.ztechai.us
Location: ZTECHAI LLC — United States

We may use de-identified or aggregated information for analytics and product improvement; such data does not identify individuals or specific businesses.